Do you think outside the box? Are you committed to finding solutions to complex problems? Are you able to listen to others and understand what problems they are really facing? Do you love all things tech? Do you enjoy learning new things? If new ideas and researching solutions makes you truly excited, you could be the right person to join WM Martin as the Executive Administrator

The Executive Administrator is responsible for managing and maintaining the office technology and equipment, researching the needs of the various team, and activating new ideas that grow the business. Many of the daily responsibilities are listed in a “job description.” Many times, the Executive Administrator will work on projects or initiatives to meet a specific need. For this reason, the Executive Administrator needs to have a wide variety of skills and interests with the ability to learn very quickly. This position also must be able to work independently (as well with other teams) to deliver results to the organization.

Daily Functions

  • Phone support
  • Assist operations team with tasks
  • Use Excel to create ad hoc reporting for decision making
  • Maintain macOS Server and users
  • Maintain Third-Party Technology Connections and integrations
  • Develop and maintain systems and processes to meet operational demands
  • Act as a liaison to consult with various teams to help maximize efficiency and grow the capacity of the organization

Minimum Skill Requirements

  • Proficient in business applications (Office, Google Office Suite)
  • Basic understanding of IP and Computer Networking
  • Proficient in macOS
  • Adaptability to new technology with minimal exposure
  • Great Multi-tasking with the ability to work individually on projects and research
  • Ability to listen and interpret the needs of the team and deliver solutions

Additional Skills for the Ideal Candidate

  • Basic knowledge of SQL
  • Skilled in complex Excel functions
  • Experience in Google Analytics/AdWords/SEO and Marketing Strategies
  • General knowledge of online web hosting/building through Squarespace

Winning Qualities

  • Committed to concise, clear communication
  • Able to see the big picture and make sure all of the details are being gathered and distributed
  • A relational leader who is energized by working with a team to set and accomplish goals
  • Exude positivity and stay cool under the pressures of multitasking
  • Able to problem-solve detailed billing issues and stay organized
  • Self-motivated, thirsty to learn, and deeply driven towards process improvement and efficiency.

Requirements

  • Comfortable learning user-friendly computer software
  • Working knowledge of Microsoft Excel, QuickBooks, and document management applications
  • Strong ability to communicate and multi-task
  • Possess a high attention to detail
  • Have earned GED, High School Diploma or higher 
  • Experience working in a billing processing flow
  • Strive for excellence in customer service

Who We Are

We are a team, focused on becoming great leaders so that we can make a positive impact on those we have the privilege to serve. 

Our Guiding Principles

  • Teamwork
  • Communication
  • Innovation

Our Code

  • We choose trust over suspicion
  • We do not tolerate gossip of any form
  • When we mess up we fess up
  • We do not make decisions based on fear
  • We believe that if you aim at nothing that is exactly what you will hit
  • We measure twice and cut once

We Value

  • Attitude over Aptitude
  • People over Productivity
  • Great Leadership
  • Creativity
  • Going the extra mile
  • A willingness to continually grow

We believe every team member is or will become a valued leader, and all great leaders are learners.  We also believe that the way we grow our business is by growing our people. If you want to be considered an asset to our team you must be committed to consistent growth (personally, professionally, and spiritually). You will be evaluated on this.

Are you ready for the next step?