Privacy Policy

Effective Date: October 20, 2026

Consumer Contact

If you have questions about our SMS program or this privacy policy, contact W.M. Martin Transport, Inc. by email at dispatch@wmmtrans.com, by phone at (704) 545-0908, or by mail at PO Box 682, Locust, NC 28097.

W.M. Martin Transport, Inc. (“W.M. Martin Transport,” “we,” “us,” “our”), a licensed freight broker (MC #273314, USDOT #2216573), respects your privacy. This Privacy Policy explains how we collect and use information about you when you contact us, use this website, or opt in to receive SMS text messages from us. Our SMS program sends conversational messages only: one-to-one, two-way communication about the freight shipments we arrange and handle.

Information We Collect

When you opt in to receive SMS messages, we collect your phone number; your consent to receive SMS messages; your name, email address and company; shipment details connected to your messages (load or reference numbers, pickup and delivery locations, appointment times); and your messaging history with us.

How We Collect Your Information

Directly from you, such as when you give us your mobile number while booking, dispatching or scheduling a shipment (including verbally over the phone), or when you contact us by phone, email or text.

How We Use Your Information

To send the SMS messages you opted in to receive; to communicate with you about your shipments (dispatch details, pickup and delivery appointment confirmations, status updates); to answer your questions; and to coordinate the shipment with the carriers, drivers, shippers and receivers involved.

Choices and Controls

You can opt out at any time by replying STOP to any message. Reply HELP for help. Message frequency varies, about 1–2 messages per month. Message and data rates may apply. See our SMS Terms and Conditions.

Sharing of Information

We share shipment details only with the carriers, drivers, shippers and receivers needed to complete that shipment, with the telecommunications and messaging providers that deliver our texts, and as required by law.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We do not sell, rent or share your phone number or opt-in data with outside organizations for any purpose, including SMS registration.

Protection of Information

We take reasonable steps to protect your information against unauthorized use or disclosure.

Updates

We may update this policy. Material changes will be posted before they take effect.

Contact Us

Text HELP to (704) 545-0908, call (704) 545-0908, email dispatch@wmmtrans.com, or write to W.M. Martin Transport, Inc., PO Box 682, Locust, NC 28097.